Privacy Policy

resellCI Limited

Incorporated in Jersey, Channel Islands

Company No. 163570

Contact: hello@resellci.com

Introduction

resellCI Limited ("we", "us", "our", or "resellCI") operates a digital marketplace platform that enables users in Jersey to list and discover second-hand items locally through our website and mobile applications.

This Privacy Policy explains how we collect, use, store, and share personal data when you use our platform, in accordance with the Data Protection (Jersey) Law 2018.

By using resellCI, you acknowledge and agree to the practices described in this policy.

Information We Collect

Account Information

When you create an account, we collect:

  • Name
  • Email address
  • Phone number
  • Password (stored in encrypted form)
  • Parish location

You may optionally provide a profile picture and short bio.

Listing Information

When you create a listing, we collect:

  • Item details and descriptions
  • Pricing information
  • Photos
  • Selected parish for local collection

Mobile App Information

If you use the resellCI mobile app, we may also collect or process:

  • Device and app information, such as device type, operating system, and app version
  • Push notification tokens and notification preference data
  • Photos or camera roll access when you choose to upload listing images
  • Transaction metadata relating to in-app subscriptions, boosts, or other paid features

We only access mobile device permissions, such as photo library or notifications, when you enable or use the relevant feature.

Transaction & Interaction Data

We collect information about:

  • Listings you view, favourite, or enquire about
  • Interactions with other users

This data helps us operate the platform, improve recommendations, and prevent misuse or fraud.

Communication Data

Messages exchanged between users through the platform are stored on our systems in order to:

  • Facilitate communication
  • Provide customer support
  • Investigate complaints or misuse where necessary

Usage Data

We automatically collect technical and usage information, including:

  • IP address
  • Browser type and device information
  • Pages visited and actions taken
  • Date, time, and duration of visits

Cookies

We use cookies and similar technologies to:

  • Maintain user sessions
  • Remember preferences
  • Improve platform performance

You can control cookie preferences through your browser settings.

How We Use Your Information

We use personal data to:

  • Provide and operate the platform
  • Manage user accounts and listings
  • Enable communication between users
  • Send service, transactional, and optional push notifications through the mobile app
  • Process subscriptions and paid features
  • Provide customer support
  • Monitor usage and improve our services
  • Detect, prevent, and address fraud, abuse, or security issues
  • Comply with legal obligations

How We Share Your Information

With Other Users

Certain profile information (such as your name, parish, and profile image if provided) is visible to other users to support trust and local transactions.

Your email address is not shared with other users unless you explicitly enable that setting.

With Service Providers

We may share limited personal data with trusted third-party service providers who help us operate the platform, including:

  • Payment processors
  • Email and communications providers
  • Hosting and analytics services

These providers are contractually required to use personal data only as necessary and to protect it appropriately.

Depending on the feature you use, these providers may include infrastructure, storage, communications, analytics, error monitoring, notification delivery, and payment partners such as Vercel, Neon, Cloudinary, Ably, Sentry, Expo, Apple, Google, and our payment processors.

Legal Requirements

We may disclose personal data where required to do so by law or in response to valid requests from public authorities.

Business Transfers

If resellCI is involved in a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction, subject to applicable data protection laws.

Data Security

We take reasonable technical and organisational measures to protect personal data, including:

  • Encrypted data transmission (HTTPS)
  • Access controls
  • Secure hosting environments

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your account and associated data
  • Request a copy of your personal data
  • Object to or restrict certain processing activities
  • Opt out of non-essential marketing communications

Requests can be made by contacting us using the details below.

Managing App Permissions and Notifications

If you use the resellCI mobile app, you can control app permissions and notifications through your device settings at any time.

  • You can disable push notifications in your device notification settings.
  • You can revoke access to your photo library or other device permissions through your device settings.
  • You can request deletion of your account and associated data by contacting us, subject to legal retention requirements.
  • If you purchased a subscription through Apple or Google, subscription management may also be available through your App Store or Google Play account settings.

Data Retention

We retain personal data only for as long as necessary to operate the platform and meet legal obligations.

  • Account data is retained while your account is active
  • Transaction and message data is generally retained for up to 2 years after completion
  • Data may be retained longer where required by law or to resolve disputes

You may request deletion of your account at any time, subject to legal retention requirements.

Contact Us

If you have questions about this Privacy Policy or how we handle personal data, please contact us:

resellCI Limited

Email: hello@resellci.com

Want to manage your privacy settings?

Go to Account Settings